At Desire & You, we are committed to delivering your favorite luxury perfumes to your doorstep as quickly and safely as possible. Please take a moment to review our shipping policy below.
1. Shipping Coverage
We currently ship across India. For any international shipping requests, please contact our support team before placing an order.
2. Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- You will receive an order confirmation email upon successful purchase, followed by a shipping confirmation email with tracking details once your order is dispatched.
3. Delivery Time
- Standard Delivery: 3–7 business days (depending on your location).
- Delivery timelines may vary for remote areas, festive seasons, or unforeseen courier delays.
4. Shipping Charges
- Free Shipping on all prepaid orders across India.
- For Cash on Delivery (COD) orders, a minimal service fee may apply and will be displayed at checkout.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the delivery status of your package.
6. Delays & Exceptions
While we strive for timely delivery, there may be delays due to:
- Natural calamities, strikes, or logistical disruptions.
- Incomplete or incorrect shipping addresses.
- Unexpected courier network delays.
We appreciate your patience and will do our best to resolve any delivery issues.
7. Damaged or Lost Packages
If you receive a damaged package or if your order is lost in transit, please contact us within 48 hours of delivery. Share your order number and relevant images so we can investigate and assist you promptly.
8. Contact Us
For any questions regarding shipping or order tracking, reach out to:
SNN INTERNATIONAL TRAD
F NO. 106, Lakshmi Sannidhi Appt,
Kodichikkanahalli Main Road, B Block,
Bengaluru, Karnataka – 560076
📞 +91-97438 77007
📧 info@desireandyou.com
